Delivery :
Delivery is FREE for purchases over €80.
All orders are processed within 48 hours on business days and shipped via Colissimo with an estimated delivery time of 2 to 4 business days. You will receive an order confirmation email containing the details of your purchase. You can track the status of your order by clicking on the following link: Track my order.
We offer two delivery options: home delivery with signature and delivery to a pickup point.
Returns and Complaints:
In accordance with the applicable legislation, you have a withdrawal period of 14 days from the receipt of your order to return your product, at your own expense, if it does not suit you. To exercise this right of withdrawal, you must inform us in writing (email or mail) before the expiration of the 14-day period. The product must be returned in its original condition, unused, and with all the accessories provided. The refund will be processed within 14 days following the receipt of the product by our services.
Returns are free only if the product has a manufacturing defect or a hidden defect covered by the legal warranty of conformity or the legal warranty against hidden defects. In this case, we will provide you with a prepaid return label.
Pre-orders:
Some of our offers may be available for pre-order. A pre-order allows you to reserve a product before its official release. Payment is usually made at the time of the pre-order, but the product will be shipped at a later date, specified on the product page. You will be notified by email of the estimated delivery date as soon as it is confirmed. The conditions for withdrawal and return also apply to pre-ordered products.